2.3.1 Types of Users

The Platform caters for 3 different user profiles –

1. Sales

1. Support

1. Administrator

A Sales User can:

• Request assessments.

• View compliance reports from own assessments.

A Support User can, for example:

• Request assessments.

• View compliance reports from own assessments.

• View configuration parameters of the institution.

An Administrator can, for example:

• Request assessments.

• View compliance reports from assessments created by any user.

• Set up configuration parameters of the institution.

• Create new users and delete existing users.

• Modify assessment invitation emails.

See the below table for a more detailed breakdown of user role permissions: