Welcome to the Muinmos Client Onboarding Platform (the “Platform”).
Muinmos is dedicated to the mission of enabling companies, service providers and others to instantly and globally validate whether they can onboard natural persons or corporates as their clients in any part of the world. Our deep expertise in regulatory compliance is channeled through our award-winning proprietary engine that delivers instant compliance results globally. This empowers the users of the Muinmos Platform to deliver a faster, smoother, more compliant and operationally efficient client onboarding experience.
Should you have any questions during the use of the Platform, please do not hesitate to reach out to Support and/or your Muinmos point of contact.
This user manual is designed to give you good working knowledge of the Platform, which is highly intuitive and easy to navigate, and will allow you to use it to its fullest abilities.
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Note, that we use the term "client” to denote both a person with whom you might have a client-provider relationship, and one who is only applying to be your client but has not yet been onboarded by you (and sometimes when we speak of you, our client, but in a different context). We do so for various reasons (including common relevant terms such as “know your client”). However, of course, you are the one who decides whether or not to onboard a person, and the fact this manual and/or the Platform refer to that person as “client” does not change that. Naturally, it is your firm’s responsibility to make such decisions as well as make sure all its compliance obligations are met. Muinmos, through its award-winning, proprietary Regulatory Compliance Engine mPASS™ alongside its highly rigorous and reliable KYC/AML checks module mCHECK™ as well as its pioneering client risk assessment engine mRX™ can greatly improve any compliance process and help keep you both compliant and your client content.
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Reading the Manual
Please start by reading through the Theoretical Background and Basic Platform Architecture chapter – this will give you a good notion as to what the Platform has been designed to do and will set the ground (and basic terminology) for the following chapters.
Afterwards, we will show you how to log in and manage your profile; how to perform assessments; and to configure the Platform.
You decide which members of your firm should read the configurations related parts of the manual. We recommend all users go through it, if only to better understand the Platform’s functionalities.
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Chapter |
Title |
Intended for |
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1 |
Theoretical Background and Basic Platform Architecture |
Mainly Admins |
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2 |
Getting started |
All Users |
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3 |
Assessments Workspace & Creation |
All Users |
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4 |
The Assessment Report |
All Users |
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5 |
Monitoring A Client |
All Users |
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6 |
Jurisdictions |
Mainly Admins |
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7 |
The mPASS™ Tab |
Mainly Admins |
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8 |
The mCHECK™ Tab |
Mainly Admins |
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9 |
The mRX™ Tab |
Mainly Admins |
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10 |
The mApproval Tab |
Mainly Admins |
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11 |
The Miscellaneous Tab |
Mainly Admins |
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12 |
Audit Log |
All Users |
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13 |
Additional Functions |
All Users |
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14 |
FAQs |
All Users |
So, with no further ado, let’s get to it!