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14.1. Broken Layout of Results/Assessments / Not Able to Override Rule Results

Q: I experience a disturbed/broken layout of the results/assessments (see image 1 below) / not able to override mCHECK™ rule results (see image 2 below). What do I do?

image-20240503-130428.png

Image 1

image-20240503-130458.png

Image 2

A: This in general can be fixed by simple browser-related steps. All latest browsers have the same settings. Here are two options of fixing the issue.

Option 1 :

Press Ctrl+F 5 can reload the page and will download the latest CSS and Javascript files which in turn will give a better overview of the page and results. If this doesn’t work then go for option 2.

Option 2:

  1. Press F12

  2. Select the network tab

  3. Check the ‘Disable cache’ option

  4. Close the panel

  5. Reload the page by pressing F5 key

In chrome it would look something like the snapshot below:

image-20240503-130652.png

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.